Terms of Use

1. Introduction

Welcome to VigorPick.

This website, https://vigorpick.com, is operated by 55 Resort Investments at Maddie, LLC ("VigorPick," "we," "us," or "our").

These Terms of Use govern access to and use of our website, its content, and related online services.

By accessing or using our website, you agree to comply with these Terms of Use, subject to applicable law.

If you do not agree with these terms, you should discontinue using the website.

2. Website Purpose

VigorPick operates an online retail store offering holiday decorations, Christmas gifts, festive lighting, seasonal accessories, and related products.

Our website allows customers to browse product information, make purchases, and access order-related support.

Purchases are additionally governed by our Terms of Purchase, Shipping Policy, and Return & Refund Policy.

3. Eligibility and Account Information

By placing an order, you represent that you are legally capable of entering into a purchase agreement or are acting with the required authorization.

You agree to provide accurate and current information when submitting an order, creating an account, or contacting customer support.

You are responsible for maintaining the confidentiality of any account login credentials you use.

If you suspect unauthorized use of your account, please contact us promptly.

4. Acceptable Website Use

You agree not to use our website for unlawful, fraudulent, harmful, or unauthorized purposes.

Prohibited activities include:

  • Submitting false or fraudulent transaction information

  • Attempting unauthorized access to customer accounts or website systems

  • Interfering with website security or functionality

  • Uploading malicious software or harmful code

  • Misusing customer contact forms or other website features

  • Infringing the intellectual property rights of others

  • Using the website in violation of applicable laws

We may take reasonable steps to protect our website, customers, and business from unauthorized activities.

5. Product Descriptions and Availability

We aim to ensure that product information, pricing, descriptions, and available options are accurate and reasonably up to date.

Product availability may change.

If an order cannot be fulfilled as described, we will contact you and provide an appropriate resolution, including a refund when applicable.

We do not intend to misrepresent products, conceal material purchase conditions, or create misleading pricing impressions.

6. Prices, Payments, and Orders

Product prices and available payment methods are displayed during the shopping and checkout process.

Applicable shipping charges, taxes, and discounts are disclosed before order submission.

Orders are governed by our Terms of Purchase.

We reserve the right to investigate potentially fraudulent transactions and take lawful steps to protect our customers and business.

If an accepted order cannot be fulfilled, any payment collected for the unfulfilled portion will be refunded as appropriate.

7. Shipping and Delivery

Confirmed orders are dispatched within 7 business days after payment approval.

Free standard shipping is available on orders of $59.99 or more, calculated according to our Shipping Policy.

Delivery time after dispatch depends on the destination and the shipping carrier.

Our Shipping Policy contains the detailed rules for dispatch, delivery issues, and shipping charges.

8. Returns and Refunds

Eligible purchases may be returned or exchanged free of return-shipping and restocking fees within 30 days of delivery.

Please review our Return & Refund Policy for details about eligibility, return instructions, and refunds.

9. Intellectual Property

Website content, including original text, designs, graphics, logos, and other materials, may be protected by applicable intellectual property laws.

Such materials may be owned by VigorPick or used with appropriate permission.

You may not reproduce, distribute, commercially exploit, or misuse protected content without the necessary rights or authorization.

Third-party trademarks and product names remain the property of their respective owners.

10. Reviews and User Submissions

If you submit feedback, reviews, or other content to our website, you agree that the content must be lawful, accurate to the best of your knowledge, and based on genuine experience where it represents a customer review.

We may moderate or remove submissions that are fraudulent, unlawful, abusive, or otherwise violate these terms.

We do not require customers to provide positive reviews as a condition of receiving ordinary customer support or exercising return rights.

11. Third-Party Services

Our website may use services provided by Shopify, payment processors, shipping carriers, analytics providers, and other relevant third parties.

Some third-party services may be subject to their own terms and privacy policies.

We are not responsible for independently operated third-party websites, but this does not limit our responsibilities to customers under applicable law.

12. Privacy and Data Protection

Our collection and handling of personal information are described in our Privacy Notice.

Depending on your location, additional privacy rights and opt-out choices may be available.

Please review our Privacy Notice and Your Privacy Choices page for further information.

13. Website Availability

We work to maintain website functionality and reliable access to our services.

However, occasional interruptions may occur due to maintenance, technical issues, security needs, or circumstances outside our reasonable control.

We do not guarantee that the website will be uninterrupted or error-free at all times.

14. Responsibility and Legal Limitations

Nothing in these Terms of Use excludes or limits rights, remedies, warranties, or responsibilities that cannot legally be excluded under applicable consumer protection laws.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising solely from the inability to access or use website features.

This provision does not limit any remedy available to customers for defective products, unfulfilled orders, unlawful conduct, or other matters where liability cannot be restricted.

15. Customer Complaints and Disputes

If you have an issue relating to an order, website information, customer service, or a refund, please contact us first so we can review the concern.

You can reach us at xingxingwork10@outlook.com.

If your initial inquiry remains unresolved, you may request an escalation through the process explained on our Contact Us page.

These procedures do not prevent you from exercising legally available consumer rights, payment dispute rights, or other remedies.

16. Applicable Law

These Terms of Use are subject to applicable laws governing our business and the customer's transaction.

Any applicable mandatory consumer protection laws continue to apply, regardless of the wording of these terms.

17. Changes to These Terms

We may update these Terms of Use to reflect changes to our website, services, or legal requirements.

Any changes will be posted on this page with an updated revision date.

Changes will not retroactively reduce rights already established for completed transactions where prohibited by law.

18. Related Store Policies

These Terms of Use should be read together with:

  • Terms of Purchase

  • Shipping Policy

  • Return & Refund Policy

  • Privacy Notice

  • Contact Us

If different documents address the same issue, the more specific applicable policy governs the relevant transaction procedure, subject to mandatory law.

19. Business Information and Contact

Store Name: VigorPick

Legal Business Name: 55 Resort Investments at Maddie, LLC

Email: xingxingwork10@outlook.com

Phone: +1 (636) 430-1161

Business Mailing Address:

109 N College Ave Ste 200
Fort Collins, CO 80524
United States

Website: https://vigorpick.com

Thank you for visiting VigorPick.