Privacy Notice
1. Introduction
Welcome to VigorPick.
VigorPick is operated by 55 Resort Investments at Maddie, LLC ("VigorPick," "we," "us," or "our").
We respect your privacy and are committed to explaining how personal information is collected, used, disclosed, and protected when you visit https://vigorpick.com, purchase our products, or communicate with us.
This Privacy Notice describes our information practices and the choices and rights available to you.
By using our website, you acknowledge that your personal information may be processed as described in this notice, subject to applicable privacy laws and any consent requirements.
2. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of information.
Contact Information
Your name, email address, telephone number, billing address, and shipping address.
Order and Transaction Information
Products purchased, order numbers, transaction amounts, payment status, returns, refunds, and related purchase records.
Payment Information
Payment information is handled by Shopify and applicable payment service providers. We receive transaction details necessary to manage orders and refunds, but we do not ordinarily receive or store complete payment card numbers.
Device and Usage Information
IP address, browser type, device information, approximate location derived from technical data, pages visited, referral information, and website interactions.
Customer Support Information
Messages, inquiries, complaints, feedback, return requests, and information you provide while contacting our support team.
Marketing Preferences
Email subscription choices, communication preferences, and consent or opt-out selections.
3. How We Collect Information
We may collect information:
-
Directly from you when you place an order, create an account, subscribe to communications, or contact us.
-
Automatically through cookies, pixels, and similar technologies when you browse our website.
-
Through Shopify, payment processors, shipping providers, and other service providers involved in your transaction.
-
Through advertising and analytics partners where relevant features are enabled and permitted by law.
4. How We Use Personal Information
We use personal information for legitimate business purposes, including:
Processing Orders
To confirm purchases, arrange payment, prepare shipments, deliver products, and manage returns and refunds.
Providing Customer Support
To respond to questions, investigate order issues, and resolve customer complaints.
Operating and Improving Our Website
To maintain website functionality, monitor performance, improve navigation, and understand how visitors use our services.
Marketing and Advertising
To send promotional communications when permitted, measure advertising performance, and present relevant advertising in accordance with applicable laws and customer choices.
Fraud Prevention and Security
To identify suspicious transactions, protect customer accounts, and maintain the security of our business operations.
Legal and Regulatory Compliance
To maintain required business records, respond to lawful requests, and meet applicable legal obligations.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies.
These technologies may help us:
-
Maintain shopping cart and checkout functionality
-
Remember preferences
-
Understand website traffic and performance
-
Improve the shopping experience
-
Measure advertising effectiveness
-
Deliver interest-based advertising where permitted
Some technologies are necessary for the website to function, while others support analytics or advertising.
You may manage cookie preferences using available website privacy controls, your browser settings, or other legally recognized opt-out mechanisms.
Where required by applicable law, we request consent before using certain non-essential technologies.
Disabling some cookies may affect website features.
6. How We Disclose Personal Information
We may disclose personal information to third parties when necessary to operate our store and provide our services.
These parties may include:
Shopify
Our online store is powered by Shopify, which supports ecommerce functionality, checkout, order management, and related services.
Depending on the Shopify features enabled, customer information may also be processed in connection with enhanced commerce services as described in applicable Shopify privacy disclosures.
Payment Service Providers
We use payment processors to securely complete transactions, process refunds, and help prevent fraudulent payments.
Shipping and Fulfillment Providers
Information such as your name, shipping address, phone number, and order details may be shared with relevant fulfillment providers and carriers to deliver your purchases.
Customer Support and Technical Providers
We may use service providers to manage communications, maintain our website, and support store operations.
Analytics and Advertising Partners
Where enabled, we may share certain technical, device, transaction, or browsing information with analytics and advertising partners, including platforms used to measure advertising performance and provide relevant advertising.
Legal and Regulatory Authorities
We may disclose information when required by law, to respond to valid legal processes, or to protect legal rights and security.
We do not authorize service providers acting on our behalf to use personal information for unrelated purposes outside their applicable agreements and legal permissions.
7. Targeted Advertising and Privacy Choices
Some advertising-related disclosures may qualify as a "sale," "sharing," or processing for "targeted advertising" under applicable U.S. state privacy laws, even where no money is exchanged for personal information.
Depending on your location and applicable law, you may have the right to opt out of these activities.
You can review the privacy controls available on our Your Privacy Choices page:
https://vigorpick.com/pages/data-sharing-opt-out
You may also contact us at xingxingwork10@outlook.com to request assistance with your privacy choices.
Where required by law and supported by our systems, we recognize applicable opt-out preference signals, including Global Privacy Control.
8. Email Marketing Preferences
If you subscribe to our marketing communications, we may send you information about products, promotions, and store updates.
You may unsubscribe from marketing emails using the unsubscribe option included in those messages or by contacting our support team.
Unsubscribing from promotional emails does not prevent necessary transactional communications about your orders, payments, deliveries, or refunds.
9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
-
Request access to personal information we hold about you.
-
Request correction of inaccurate information.
-
Request deletion of personal information, subject to applicable exceptions.
-
Request a portable copy of certain information.
-
Opt out of certain targeted advertising, sales, or sharing of personal information.
-
Withdraw consent where processing depends on consent.
-
Appeal a decision regarding a privacy rights request, where applicable.
-
Exercise your legal privacy rights without unlawful discrimination.
To submit a request, email:
Please identify the type of request you are making. We may ask for information reasonably necessary to verify your identity and protect your information.
We will respond within the timeframes required by applicable law.
Authorized agents may submit requests where permitted by law and subject to appropriate verification.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this notice, including order fulfillment, customer support, accounting, fraud prevention, dispute resolution, and legal compliance.
Retention periods depend on the information involved, the purpose for which it was collected, and applicable legal requirements.
When information is no longer required, we take reasonable steps to delete or de-identify it, subject to applicable obligations and technical limitations.
11. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, and disclosure.
Our ecommerce platform and relevant service providers also maintain security measures appropriate to their services.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
If you believe your personal information has been compromised, please contact us promptly.
12. International Data Processing
Our store and third-party service providers may process personal information in locations outside your state or country of residence.
Where required, appropriate legal protections will be applied to international transfers of personal information.
13. Children's Privacy
Our website is intended for a general audience and is not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13 in violation of applicable law.
If you believe a child has provided personal information improperly, please contact us so we can review the matter and take appropriate action.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of independently operated third-party websites.
We encourage you to review their privacy notices before providing personal information.
15. Updates to This Privacy Notice
We may update this Privacy Notice to reflect changes in our services, information practices, legal obligations, or operational requirements.
When changes are made, we will update the date displayed at the beginning of this notice. Additional notice will be provided where required by law.
16. Contact Information
For questions, concerns, or requests relating to this Privacy Notice, contact:
Store Name: VigorPick
Legal Business Name: 55 Resort Investments at Maddie, LLC
Email: xingxingwork10@outlook.com
Phone: +1 (636) 430-1161
Business Address:
109 N College Ave Ste 200
Fort Collins, CO 80524
United States
Website: https://vigorpick.com
We are committed to addressing privacy inquiries in accordance with applicable law.